EXCELLENTTrustindex verifies that the original source of the review is Google. Poor service; would not recommend as there are many other places offering far better service. Lydia cancelled my appointment at very short notice twice in a row (after taking payment upfront) and then she mixed up her times and dates for the third appointment which meant yet another wasted journey for me. This was after assuring me that she would definitely be present for the third appointment after the first two were cancelled. In all it took 4 appointments ( subsequent to the first one) to sort a straightforward issue. She has a poor understanding of customer care and didn't comprehend the poor service given to me and refused to give me a partial refund but gave me petrol money! She cited her costs etc. etc. as an excuse ; I found that there was always an excuse for poor service rather than listening to the customer (and seeing and rectifying an obvious problem), she rather saw things entirely from her own perspective. Definitely would not recommend. Obviously needs training in customer care and time management.Trustindex verifies that the original source of the review is Google. I had Brazilian laser hair removal done with The Clinic Aesthetics in Hereford and am amazed at the result after just a single session. Lydia uses the diode laser hair removal machine and it's completely pain free. I had my legs done here too and was super worried about this area (a bit different to the legs, obviously!!) But it was completely and utterly painless. No issue whatsoever. Plus, for just one session, I was in and out within 10/15 minutes. It doesn't take long at all, you could quite literally pop in on your lunch break like I did..!!! Thank you so, so much Lydia. I will definitely be back in for more.Trustindex verifies that the original source of the review is Google. I went to Lydia at the clinic today for laser hair removal on my legs as I wanted to use a reputable practitioner who I know uses top of the range products and equipment. Lydia uses the diode laser hair removal system and having quite sensitive skin, I was concerned about the pain usually associated with laser hair removal that others have often talked about as I'm a massive wimp but I needn't have worried as I didn't feel a thing with this. There wasn't even any reddening of my skin at all. I'm assuming others were discussing IPL laser hair removal but the machine Lydia uses is a diode laser (totally different & completely painless in my opinion). I'll be going back for more areas this week. Massively recommend this hair removal with Lydia to anyone even remotely considering it. Her prices are probably the best in the area. Get in touch now as she has done amazing pre Christmas deals on.Trustindex verifies that the original source of the review is Google. Lydia is fantastic at her job. I've had a plasma treatment and skin boosters a few times to get rid with acne scars. Totally recommend 👏🤗💚Trustindex verifies that the original source of the review is Google. I have been going to Lydia for my piercings and treatments for years! She is just the best, always listens to exactly what you want and delivers every time. Love my lips the way Lid does them and so natural looking too ❤️Trustindex verifies that the original source of the review is Google. It was recently my first experience of visiting the clinic. I was given expert advice, made to feel at ease and overall a great experience. Lydia is understanding of my needs and what I wanted from my treatments. If its your first visit to an aesthics clinic, like it was for me, I would highly recommend Lydia to put you at ease and support your journey. Thanks Lydia! ❣️Trustindex verifies that the original source of the review is Google. Lydia removed a skin tag from the end of my nose A completely painless and hassle free procedure, after 3 days the scab fell off and you would never know it was there to begin with. Top quality serviceTrustindex verifies that the original source of the review is Google. What a rare gem we have in Hereford! This lady is amazingly skilled and won't do anything that isn't going to look natural and perfect! Ahhh a relief to find someone so talented and caring. Thank you so much. I feel so so much better already!xxccTrustindex verifies that the original source of the review is Google. Amazing service received by Lydia. Professional and very helpful aftercare. Full PPE worn due to COVID regulations. Will definitely go back for further treatments in the future.Trustindex verifies that the original source of the review is Google. I had my lips done for the first time, the whole experience was 5 🌟from start to finish. Found Lydia listened to what I wanted which was a good start, consultation was very prefessional, clinic very very clinical. And end result was totally amazing that I will be booking for a top up very soon.. Totally recommend. Very very happy client Sarah
